A perfect business solution
Cloud Business Phone Systems
A cloud business phone system requires less equipment, less IT skills and scales with your business
eve provides a convenient solution, anywhere you go, by turning a simple Internet connection into a full business telephone system. Providing all the great benefits of an on-site system; instant messaging, text, call recording, conference calls, hunt groups and call centre functionality.
How cloud phone systems make and receive calls
IP Desk Phones
eve can be connected to any IP desk phone or conference phone. With a vast choice of devices from basic IP phones with caller display to smart handsets with touch displays and video calling.
Mobile / Tablet
eve mobile app keeps you connected with single number reach. Make and receive call as if sat at your desk from anywhere. With instant messaging, file sharing and video calling, working away from your desk is no longer compromised.
Desktop / Laptop
eve desktop app provides all functionality of a desktop phone. Plug in a headset to use eve’s softphone to work with ease whilst using collaboration features on the your screen and supports both Mac and PC.
Call Management
Cloud phone systems provide an advanced framework for call handling that ensures customers experience a smooth, efficient and effective service. Simple to setup and manage though your intuitive portal.
Priority call routing
Customised messaging
To reassure your customers that they will respond to promptly.
Schedules
Call statistics
Core Features
eve cloud phone system has all the key business features you need beyond sending and receiving calls.
Group Pickup
Group pickup allows you answer a co-worker’s phone from your own desk at the press of a button. This function is managed thorough the online portal.
Call Transfer
Message on Hold
Message or music on hold enables you to play music or advertise your products and services with a custom message.
Voicemail
Be alerted via a notification on your handset or have the message emailed to you. Easily update your voicemail message at any time using the handset, or online portal.
Call Recording
The ability to revisit conversations is essential in today’s business world. Whether this information is for staff training or to settle a dispute.
Multi-Site
Unify all your sites and home workers into one phone system. A smart mix of SIP channels and cloud connectivity brings all locations to form a single solution.
Number Management
Regardless of location, you can have any UK phone number to appear local to your customers. Freephone and 03 number can be especially helpful to monitor campaigns.
User Portal
Every user can manage their own features, twinned devices and presence from anywhere by accessing their web portal.
Collaboration
eve enables collaboration on any device, whether iOS, Android, Windows PC or MAC. Providing a single software experience that removes the complexity and expense of integration and support.
Revolutionise the way your team work, replacing email trails with smart interactions. Task lists are shared and updated in real time, making it easy to track progress on projects.
Collaboration simply delivers, where other solutions have fallen short.
Integration
Connect your cloud phone system to your IT systems.
eve can check your calendar to see if you’re in a meeting, so I can automatically change your availability status and route calls to an alternative destination.
eve can integrate into your existing CRM providing customer record location, Pop up screens , Database integration and much more.
Below are some of the systems eve can integrate with, although it’s not limited to these:
- Microsoft Dynamics
- Patient Connect
- Salesforce
- Sage
- Skype for Business
- Zoho CRM
- Oak Patient Connect
- Sugar CRM
User Portal
Work in a single pane
With a single-pane interface, performance and productivity are improved. It’s all available in one location.
Multi-device
Collaboration designed to be used on multiple devices so that you are not limited to a single workspace. Collaborate with
your teams on desktop, laptop, mobile, and tablet.
Efficient working
Instant messaging, content sharing, collaborative whiteboard sessions, pictures, videos, presentations, graphic and vocal annotations – all in one place.
LET’S TALK EVE
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Frequently Asked Questions
10–12 working days to setup and configure your eve licence, to port phone numbers and provision handsets.
No, it’s a cloud system so it comes as a fully managed solution, including updates at network level. We offer support for site hardware and anything else you require, including training.
At setup, we will agree a disaster recovery plan, where each number will be diverted to any location you choose including mobiles.
In some instances, 2-5 handsets, the setup is so straight forward that our customers prefer to install themselves. For larger systems including multi-site we offer a full site-survey and professional installation service including training, tailor made for your business.
Yes, in fact we recommend it. Not all users will require all the features.
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