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Communications House
Keel Row
The Watermark
Gateshead
Tyne & Wear
NE11 9SZ
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And the winner is…
…Craig Bainbridge “Craig is a highly valued member of our team and always willing to help in any department. Nothing is ever a problem to

5 ways to utilise customer feedback
1. Send personalised responses The first action after you’ve collected results is to take the time to personally respond to those who took the time

Fraud prevention
Telephone and hosted system fraud is a global problem, and an average incident can cost in the thousands. So we’ve put together a checklist to

Our employee of the month is …
… Jade McKale “Jade always goes above and beyond, she is very committed to her role and carries this out to a very high standard.

5 trends your business should focus on in 2022
Forget B2C or B2B and start focusing on H2H For years Marketing has been divided into either B2C (business-to-consumer) or B2B (business-to-business). A simple way

Communication is key
What has the pandemic taught you as a business? We’ve all learnt how to be adaptable. The biggest change in the industry was the increase in