Smart Communications for Small Businesses

NEC SL2100

THE NEC SL2100

The NEC SL2100 offers cutting-edge collaboration and security

Specifically designed for smaller businesses, the SL2100 provides a set of fully flexible, state-of-the-art features that can accommodate up to 128 users.

A powerful all-in-one user-friendly solution, perfect for growing businesses looking to improve their communications and save money.

NEC SL2100 Phone System

Advanced features

  • Voicemail
  • Music on hold
  • Mobility
  • Auto-attendant
  • Conference calling
  • Video conferencing
  • Call recording

Work Anywhere

  • Office
  • Home office
  • Mobility

Flexible connectivity

  • PTSN
  • ISDN
  • SIP trunks

Unified comms

  • IP
  • Digital
  • Analogue
  • Softphone
  • Cordless
  • WiFi
  • Mobile extension
  • Web Video

Communications into the future

The way we do business is evolving quickly, especially the way we interact. Mobility is becoming increasingly important. The NEC SL2100 creates a great customer experience and your team remain connected wherever they prefer to work. 

With less hardware, less licences and less maintenance brings a reliable solution that is always-on.

VoIP technology brings considerable cost savings whilst increasing  functionality, making Unified Communications available to small businesses. 

Connecting your team with your customers

NEC SL2100

Smart Mobility

Flexible working and free roaming has become the new normal. The SL2100 keeps your team connection wherever they are without increasing business costs

Remote/home office

Your remote and home working team will benefit from a full telephone user experience with 3 different ways to connect.

IP Handset simply connects to your home broadband router.

InUC provides VoIP calling through internet connected devices as well as collaboration including video, document sharing and instant messaging.

On-Premise

Keep your workforce connected while moving about your premises from rugged DECT phones or smart IP WiFi handsets.

DECT offers on-site mobility providing a cost-effective in-building wireless solution.

On the road

Use your existing smartphone as a system extension providing single number reach.

ST500 Smartphone Client provides voice and video calling on your mobile phonet

ST500 Smartphone App

Built-in Applications

The SL2100 includes a diverse collection of InApps. On board applications that require no external computer or server makes them highly efficient and secure.

InUC

When employees are spread across different locations, InUC is a Unified Communications application providing video
conferencing, collaboration, document sharing, presence and instant messaging for any business of up to 128 users. Utilising WebRTC (Real-Time Communications) – InUC provides highly cost-effective video and collaboration working seamlessly within your business.

  • Cost-effective UC application
  • Video & audio-conferencing, document sharing, IM & Presence
  • BYOD
  • Phone-Browser connection

InReports

InReports provides 24/7 monitoring of your business communications via a browser. Including pre-defined, graphically enhanced, reports which are presented clearly in a number of different ways: Lists, Charts and Wallboards.

  • Easy evaluation of your teams communication performance
  • Real-time business critical stats e.g average answer time, unanswered calls
  • Wallboard display stats for team motivation
  • Pro-actively deter unauthorised calls

InGuard

All calls are monitored 24/7 against pre-defined rules. Any suspicious call activity is detected instantly. NEC’s InGuard application helps defend your business against toll fraud providing peace of mind. 

  • Effective 24/7 defence from Toll Fraud
  • “Alert only” and “Alert and Block” settings
  • Configurable to your specific business call activity
  • Health-check feature to assess any weaknesses during installation

InHotel

Ideal for hotels of up to 120 rooms. NEC’s InHotel combines Property Management with telephone system functionality. Designed to increase staff productivity, enhance guest experience and significantly lower your running costs.

  • Complete room booking, billing & hotel administration
  • Easy to use interface
  • Integrates with PBX communication functionality
  • InFIAS InApp – incredibly cost-effective middleware solution

MyCalls Suite

NEC offers a choice of applications to manage, monitor and record all inbound and outgoing calls. 

MyCalls Brochure
NEC MyCalls

MyCalls
Call Manager

Improving performance across the business

Abandoned calls are flagged and logged enabling rapid customer call-back

User-defined system alarms alert managers to situations that require their attention

Unauthorised calls, e.g. mobiles/premium rate numbers are highlighted

MyCalls
Desktop

Cost savings with easy to use call control

Real-time views of other extension activity (Busy Lamp Field) from the desktop simplifies all telephone functions

Presence – Provides bird’s eye view of your co-workers’ status and availability

IM – Ideal for urgent communications and quick responses

MyCalls
Call Centre

Powerful Automatic Call Distribution (ACD) system

Built around NEC ACD technology enhances customer experience

Managers have real-time information and activity reports essential to agent performance and training

Intelligent call analysis to help prevent losing callers and business

MyCalls
Call Recorder

Simple, secure call recording with advanced call analytics

Secure Access – Recording, playback & storage are totally secure with rapid call identification

Take credit card payments – Stop/Start recording for security compliance with credit card payments over the phone

Intuitive Search – Makes calls quick and easy to locate

Desktop Phones

NEC delivers a broad variety of phones and apps that enable businesses enjoy higher productivity. A family of desktop phones and softphones allow easy access to resources, information and customers easily and efficiently. Phones can be personalised through several customisable options to allow each user their own preferred way to communicate.

Most NEC IP phones come with Power over Ethernet (PoE), allowing you to power your phone with your ethernet cable. This  removes the need for an additional power cables and reduces clutter.

NEC DT820 IP Desktop Phone

DT820 IP Phone

DT820 IP Phone

The DT820 IP 8-button self-labelling desktop phone is a cost-effective option for standard business users as well as a great choice for use in building lobbies, public spaces, and contact centres. It helps lower the cost for any adds/moves/changes that are required in a normal business environment. The line presence can also be increased from 8 to 16 to 32.
NEC DT920 IP Desktop Phone 6/12 button

DT920 IP Phone

DT920 IP Phone

  • Monochrome, 168x41
  • LCD 6-button & 12-button version (fixed)
  • Backlit LCD
  • Multi-colour MWI
  • Hands-free, full duplex
  • Headset support, optional EHS support
  • Adjustable stand - 5 steps
  • Soft keys/LCD prompts
  • Navigation cursor & Directory dial key
  • Network support 10/100 Ethernet/1G via licence
  • PoE
  • Wideband audio support
  • Wall mountable
NEC DT930 IP Desktop Phone

DT930 IP Phone

DT930 IP Phone

  • Full colour 4.3” LCD
  • 24-key (32 with 8LK key extension unit)
  • Backlit LCD and keypad
  • Standard button layout
  • Multi-colour MWI
  • Hands-free, full duplex
  • Adjustable stand - 5 steps
  • Headset support, optional EHS support
  • Soft keys/LCD prompts
  • Navigation cursor & Directory dial key
  • Network support 10/100/1G Ethernet
  • Wideband audio support
  • VoIP encryption
  • Wall mountable

Cordless DECT Phones

All NEC DECT phones offer crystal clear communication, loudspeaker and hands free support, high security with DECT authentication, and seamless integration with NEC SL2100 communication server. Applications include central directory, presence, text and alarm messaging as well as location detection.

NEC DECT phones provide portable, simple and safe communications while moving across around your business, maintaining much of a desktop phone’s usability and capabilities. 

NEC I766 DECT Phone

I766 DECT Phone

I766 DECT Phone

The I766 IP handset can positively impact productivity and improve coordination especially of those employees whose job requires them to frequently be on the move. For those that work in potentially dangerous situations, the I766 IP handset with its set of alarm options help to ensure appropriate personnel are reachable when needed.
NEC G577 DECT Phone

G577 DECT Phone

G577 DECT Phone

A Compact and professional handset for mobile office users. The DECT handset G277 is an entry level professional mobile handset providing a range of mobile unified communication features, plug and play installation, charger compatibility and more for effective operation in various businesses.
NEC G577H DECT Phone

G577H DECT Phone

G577H DECT Phone

Professional handset for Healthcare environments. DECT handset G577H is a sophisticated mobile handset combining mobile unified communications with a range of alarming and messaging capabilities, to facilitate task management, staff/patient safety and rich messaging in various businesses, hospitality and healthcare.

The G577H is a special version for healthcare environments.

Create a better communications tool

At Russell Telecom we’re always happy to help solve communication problems by providing the very best advice as a leading NEC specialist.
0191 461 4200
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NEC SL2100

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    Russell Telecom have genuinely pulled out all the stops to work hard to ensure this transition has been seemless. Our downtime was around 3 minutes; very impressive. MyCalls has enabled us to take control of call distribution and have detailed reports to go with this, a major benefit being that they are in real-time.
    IT Manager, Leeds Credit Union
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    Russell Telecom’s technical lead in conjunction with sales have supplied the Trust with a robust, fully scalable and cost-sensitive solution that will facilitate our telephony strategies for many years to come.
    Ian Burns, Nexus Multi-Academy Trust
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    Once again, we are delighted with the new solution that will serve to futureproof our telecoms for years to come. Another excellent service by all involved from the brilliant team over at Russell Telecom!
    Alex Tocu, Beamish Hall
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    Despite operating in very difficult times, we have had no reduction in our levels of service. People who’ve worked for us for over twenty years from the office on traditional handsets have taken easily to the softphone solution with headsets, as it’s so easy to use. It’s effectively been business as usual!
    Seamus Harkins, Arches Housing
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    We are very happy with the new system that has been installed, the dect and desk phones are both reliable, robust and easy to navigate making it very user-friendly.​
    Jeremy McKinnell, WT Johnson and Sons
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    The installation went very smoothly with minimum disruption, which was much appreciated. As well as having an excellent new telecoms system, Russell Telecom has also saved us money on call costs.
    Margaret Forward, Wensleydale Dairy Products Ltd
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