Smart Communications for Small Businesses
THE NEC SL2100
The NEC SL2100 offers cutting-edge collaboration and security
Specifically designed for smaller businesses, the SL2100 provides a set of fully flexible, state-of-the-art features that can accommodate up to 128 users.
A powerful all-in-one user-friendly solution, perfect for growing businesses looking to improve their communications and save money.
- Music on hold
- Conference calling
- Video conferencing
- Call recording
- Home office
- SIP trunks
- Mobile extension
- Web Video
Communications into the future
The way we do business is evolving quickly, especially the way we interact. Mobility is becoming increasingly important. The NEC SL2100 creates a great customer experience and your team remain connected wherever they prefer to work.
With less hardware, less licences and less maintenance brings a reliable solution that is always-on.
VoIP technology brings considerable cost savings whilst increasing functionality, making Unified Communications available to small businesses.
Connecting your team with your customers
Flexible working and free roaming has become the new normal. The SL2100 keeps your team connection wherever they are without increasing business costs
Your remote and home working team will benefit from a full telephone user experience with 3 different ways to connect.
IP Handset simply connects to your home broadband router.
InUC provides VoIP calling through internet connected devices as well as collaboration including video, document sharing and instant messaging.
Keep your workforce connected while moving about your premises from rugged DECT phones or smart IP WiFi handsets.
DECT offers on-site mobility providing a cost-effective in-building wireless solution.
On the road
Use your existing smartphone as a system extension providing single number reach.
ST500 Smartphone Client provides voice and video calling on your mobile phonet
The SL2100 includes a diverse collection of InApps. On board applications that require no external computer or server makes them highly efficient and secure.
When employees are spread across different locations, InUC is a Unified Communications application providing video
conferencing, collaboration, document sharing, presence and instant messaging for any business of up to 128 users. Utilising WebRTC (Real-Time Communications) – InUC provides highly cost-effective video and collaboration working seamlessly within your business.
- Cost-effective UC application
- Video & audio-conferencing, document sharing, IM & Presence
- Phone-Browser connection
InReports provides 24/7 monitoring of your business communications via a browser. Including pre-defined, graphically enhanced, reports which are presented clearly in a number of different ways: Lists, Charts and Wallboards.
- Easy evaluation of your teams communication performance
- Real-time business critical stats e.g average answer time, unanswered calls
- Wallboard display stats for team motivation
- Pro-actively deter unauthorised calls
All calls are monitored 24/7 against pre-defined rules. Any suspicious call activity is detected instantly. NEC’s InGuard application helps defend your business against toll fraud providing peace of mind.
- Effective 24/7 defence from Toll Fraud
- “Alert only” and “Alert and Block” settings
- Configurable to your specific business call activity
- Health-check feature to assess any weaknesses during installation
Ideal for hotels of up to 120 rooms. NEC’s InHotel combines Property Management with telephone system functionality. Designed to increase staff productivity, enhance guest experience and significantly lower your running costs.
- Complete room booking, billing & hotel administration
- Easy to use interface
- Integrates with PBX communication functionality
- InFIAS InApp – incredibly cost-effective middleware solution
NEC offers a choice of applications to manage, monitor and record all inbound and outgoing calls.
Improving performance across the business
Abandoned calls are flagged and logged enabling rapid customer call-back
User-defined system alarms alert managers to situations that require their attention
Unauthorised calls, e.g. mobiles/premium rate numbers are highlighted
Cost savings with easy to use call control
Real-time views of other extension activity (Busy Lamp Field) from the desktop simplifies all telephone functions
Presence – Provides bird’s eye view of your co-workers’ status and availability
IM – Ideal for urgent communications and quick responses
Powerful Automatic Call Distribution (ACD) system
Built around NEC ACD technology enhances customer experience
Managers have real-time information and activity reports essential to agent performance and training
Intelligent call analysis to help prevent losing callers and business
Simple, secure call recording with advanced call analytics
Secure Access – Recording, playback & storage are totally secure with rapid call identification
Take credit card payments – Stop/Start recording for security compliance with credit card payments over the phone
Intuitive Search – Makes calls quick and easy to locate
NEC delivers a broad variety of phones and apps that enable businesses enjoy higher productivity. A family of desktop phones and softphones allow easy access to resources, information and customers easily and efficiently. Phones can be personalised through several customisable options to allow each user their own preferred way to communicate.
Most NEC IP phones come with Power over Ethernet (PoE), allowing you to power your phone with your ethernet cable. This removes the need for an additional power cables and reduces clutter.
Cordless DECT Phones
All NEC DECT phones offer crystal clear communication, loudspeaker and hands free support, high security with DECT authentication, and seamless integration with NEC SL2100 communication server. Applications include central directory, presence, text and alarm messaging as well as location detection.
NEC DECT phones provide portable, simple and safe communications while moving across around your business, maintaining much of a desktop phone’s usability and capabilities.
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