Cost effective communications for NonProfits

VoIP for NonProfits

Latest Case Studies

With increasing requirements for cost-efficiency, as well the flexibility of hybrid working. Russell Telecom can help you teams connect, wherever they are. 

Saving Money

  • Calls to UK Landlines and UK Mobiles are free
  • Only pay for the features you need
  • Keep your existing numbers by porting them to the cloud, no more line rental
  • Quick and seamless migration from traditional to VoIP

Smart Mobility

Out of office, or out-of-hours support are easily managed though smart mobility. With mobile bolt-on apps you can treat your smartphone as your desk phone with all the features you would expect at your desk is in your hands wherever you go.


SIP can be scaled-up and scaled down to handle a high volume of concurrent calls without waiting for an engineer’s visit.

  • Easily increase/decrease the number of users or add extensions in any location at any time as there is often no need for an engineer to visit.
  • Quickly add new staff though mobile apps and easy roll-out of desktop handsets.
  • Provide remote based staff or partners with virtual extension numbers, voicemail and mobile apps.

Calling Menu

A calling menu (auto attendant ) will direct your caller to the right person, department or message centre with intuitive instructions.
  • Extension numbers offer a faster way for parents and staff to reach the right person as well as effective internal calls.
  • Multiple sites connected on a single phone system with one number or different site numbers. You choose the setup that is the most efficient for you.

Easy to use / Feature rich phones

We offer a broad variety of phones and apps that deliver high-quality voice communications as well as features to increase productivity. Phones can be personalised through several customisable options to allow each user their own preferred way to communicate.

Improved communication

  • Audio conference calling allows large groups of people to participate meetings and eliminates problems of travel and hectic schedules.
  • Integration with Teams
  • Record all inbound and outgoing calls so you can revisit conversations to get the information you need.

Russell Telecom can help you improve operational cost-efficiency, and increase flexibility. 

daft as a brush - logo


Daft as a Brush

Industry Charity Solution NEC SV8100
Arches Housing Logo

Despite operating in very difficult times, we have had no reduction in our levels of service

Seamus Harkins


Arches Housing

Industry Housing Association Solution NEC SV9100
newcastle cathedral logo

“We are really pleased with the service we received from Russell Telecom, our account manager is very knowledgeable and made the process of upgrading our system straight forward. The Engineers and Training Co-ordinator carried out the installation with little disruption and have provided excellent aftercare. We have noticed a big saving in call spends which will allow us to utilise the savings elsewhere. It was a big decision when looking at budgets for our refurb and I am pleased we chose to invest with Russell Telecom.’

Neringa Baguckiene, Finance Manager


Newcastle Cathedral

Industry Chrurch Solution Hosted IP