We understand how important it is for Schools, Colleges and Universities to have reliable communications and the most cost-efficient calling. Russell Telecom provide IP phone solutions that help the education sector spend their limited recourses better.

Do MORE with LESS for LESS

BT has announced they will shut off their traditional ISDN and PSTN services in 2025. Most organisations have already moved or are in the progress of moving across to IP through SIP lines. This ends the use of analogue and digital telephone exchanges in the UK, with calls and lines moved to internet-based technology.

Greater Flexibility

  • SIP calls can be routed to your desktop phone, mobile phone app, PC or Mac Softphone and even Microsoft Teams. Wherever you go, you can take your number with you.
  • Manage your own availability though your online portal or app, as you’ll not want to be at work all the time. Calls can be routed to someone else or to voicemail.


  • Easily increase/decrease the number of users or add extensions in any location at any time as there is often no need for an engineer to visit.
  • Quickly add new staff though mobile apps and easy roll-out of desktop handsets.
  • Provide remote based staff or partners with virtual extension numbers, voicemail and mobile apps.


  • During emergencies, schools with IP can communicate instantly with students and parents via voice or text messages or central and department message services. This is especially important at larger high school and college campuses where students may be spread out among multiple buildings.
  • Internal paging for emergency announcements
  • Get help button programmed to raise an alarm though a pre-recorded message.

Call Management

  • Press 1 for pupil absence, press 2 for school admin…etc.- An effective auto attendant will direct your caller to the right person, department or message centre with an intuitive instruction menu.
  • Change your greeting anytime and from anywhere and react quickly to situations like closures due to weather.
  • Extension numbers offer a faster way for parents and staff to reach the right person as well as effective internal calls.
  • Multiple sites connected on a single phone system with one number or different site numbers. You choose the setup that is the most efficient for you.

Improved communication

  • Audio conference calling allows large groups of people to participate meetings and eliminates problems of travel and hectic schedules.
  • Integration with Teams
  • Record all inbound and outgoing calls so you can revisit conversations to get the information you need.

Saving Money

  • Calls to UK Landlines and UK Mobiles are free
  • Only pay for the features you need
  • Keep your existing numbers by porting them to the cloud, no more line rental
  • Quick and seamless migration from traditional to VoIP

If your school is ready to make the move to VoIP, we would be happy to setup a meeting to explore the right solution to meet your unique requirements.

North Ridge Community Primary

Having a modern, advanced solution was essential for us, and the NEC SV9100 is exactly that. It has brought us forward with the features it provides and has been a good investment as a whole. The service we receive from Russell Telecom Ltd has always been great and that is why we chose to partner once again with them. Our account manager has always been very knowledgeable and honest, we knew we could trust Russell Telecom to provide an excellent solution.

Michelle Moorcroft, Senior Finance & Administration Officer


North Ridge Community School

Industry Education
Solution NEC SV9100

a phone system for king street primary school

We were delighted to hear that we could keep our existing handsets as this meant we could utilise the funds elsewhere. Switching to SIP lines has seen our call bill drastically reduce and we are very pleased with our choice. The engineers handled the upgrade excellent with little disruption or downtime, thank you

Ashley Longhorne, Business Manager.


King Street Primary School

Industry Education
Solution NEC SL2100

St Leonards RC primary school

We were aware of our lease coming to an end and wanted to look into our options. Our main aim was to keep costs to a minimum so using Russell Telecoms migrations service was a no brainer. We can take peace of mind now we can easily communicate with staff in the event of an emergency. The installation brought little disruption and we have always received brilliant aftercare from Russell Telecom.

Janet Smith, Administrator


St Leonards RC Primary School

Industry Education
Solution NEC SV9100

Customer - Priors Mill Primary School, Billingham

When looking to upgrade we knew Russell Telecom would provide us with the continuity that we require. Overall, our solution was implemented quickly and effectively. The engineer who attended was very knowledgeable and helpful, this made the process of upgrading easy. Russell’s quickly resolved any teething problems we initially had. We have seen a huge increase in savings since switching to SIP and the flexibility it offers for the future.

Angela Twomey, Senior Administrator


Prior's Mill C.E. School, Billingham

Industry Education
Solution NEC SL2100

Russell Telecom’s technical lead in conjunction with sales have supplied the Trust with a robust, fully scalable and cost-sensitive solution that will facilitate our telephony strategies for many years to come.

Ian Burns


Nexus Multi-Academy Trust

Industry Education
Solution NEC SV9100

The Grammar School at Leeds

Russell Telecom’s cost-effective NEC solution provided the functionality we required and more. The installation of the new system by the Russell Telecom engineers went as smoothly as promised and the switch over was totally painless

Mark Whitehead, Director of Computer Services


The Grammar School at Leeds

Industry Education
Solution NEC SV9100